|
Focus on your core competencies, and leave the rest to us!
Complete support from dedicated skilled resources, affordable ISO quality. 24/7.
Having the complete backend support services fully managed will allow you to focus on applications needed to drive your business, while a trusted and cost-effective service provider like Ybrant (www.ybrant.com) builds out your enterprise's end-to-end support services with a secure infrastructure, and manages it for you.
Our online Enterprise Customer Service Architecture includes:
Campaign Management:
We handle the entire campaign
management process lifecycle for advertisers - plan, manage,
assess and optimize customer-driven e-marketing campaigns.
Also, provide technical support for client software, and help
in creating, managing, launching and monitoring of your campaigns.
Customer Support:
We help you manage customer
queries and concerns through multiple touch points including
e-mail and chat on a 24/7 basis - round-the-clock technical
support and problem resolution for computer hardware, software, and Internet
infrastructure, involving installation, product support, troubleshooting
and usage support.
|
Our executive will revert in less than a business day.
Or to speak to one of our executives, call us at
(650)-838-0245
|
|
We provide effective revenue generation affiliate management help - 3rd party affiliate tracking and management, remotely hosted and managed software, and locally hosted software, affiliate link generation, cookie setting, banner/text link display, affiliate reporting, administration reporting, payment processing, mailing functions, etc.
Order Processing:
We attend to your complete order fulfillment strategies- Web-based order input with order checking and monitoring, tracking packages and maintaining systems. We ensure efficient end-to-end order management execution for you.
Report Generation:
We look at report generation as an integral part of enterprise application development and success. Our report generation strategy results in more intelligent, and informed strategic decisions about business operations. We pay attention to security, scheduling, and provide built-in support for monitoring.
Lead Validation:
To make the customer service cycle complete, lead validation and verification is an important aspect. We ensure quality prospective leads by way of close monitoring. In the process, we verify leads based on your specified norms, ensure fraud detection, etc.
Our expertise:
Formally trained e-marketing executives to take the lead. Our core activity involves serving enterprise e-marketing players since inception. Being attuned
to cost containment, return on investment (ROI), and business
process optimization, we deliver a fine mix of quality and
effective end-to-end backend support services. We diligently
follow your processes to enhance your relationship with your
clientele.
|
